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Washington State Department of Licensing: Data Stewardship

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Washington State Department of Licensing: Data Stewardship

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Data is a relational concept. It can mean different things to different stakeholders in different contexts. In the context of the Washington State Department of Licensing (DOL) this relational aspect of data, and the challenges of data management, was succinctly described as follows:

DOL has a diverse collection of applications to support its operational needs. There are many common data elements across these applications that are currently being defined and used separately and inconsistently.

While this usually has no impact on the operation of the individual applications, it creates problems when trying to match and accumulate data from multiple systems for analysis and forecasting. The solution to this problem is to centrally define and manage this data so it is referenced and used consistently by all applications [1]

The goal of this course is to both introduce terminology and techniques for working with data, as well as foreground principles in effective data stewardship. In doing so, we will try to help reduce the complexity of managing and providing services for data across DOL.

Subject:: Analytics; Business
Material Type:: Case Study
Author:: Jessica Christie; Kathleen M. Hart; Nic Weber
Date Added:: 07/22/2022

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