Victoria College (VC) wants to improve equitable access to academic, financial, and support services for VC students. To accomplish this, VC will use the majority of requested funds to procure a new comprehensive student engagement system or customer relationship management software, often abbreviated to CRM. The remainder of the request will supplement our digital outreach efforts to link more underserved students into the new system.
The target group for improved engagement is our underserved student populations. Empowering underserved students to succeed will require (a) sharing relevant information about VCs services with targeted groups who need it most and (b) understanding how students use services so we can continually increase awareness and support for groups who need it most.
DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.
PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)
DEPARTMENT(S) OVERSEEING PROGRAM: Victoria College
CONTACT FOR MORE INFO: Elizabeth Garza at Elizabeth.Garza@VictoriaCollege.edu or (361) 485-6813
- Subject:
- Student Success
- Material Type:
- Student Success: Faculty/staff-facing
- Student Success: Student-facing
- Provider:
- Victoria College
- Author:
- THECB Student Success
- Date Added:
- 09/26/2023