Victoria College's Community Connection Center - Wrap Around Services supports the students in pursuit of their vocational and academic goals through the provision of career and transfer assistance, as well as, social support services. Students seeking their vocational and academic goals often struggle to maintain progress due to life's challenges that can derail academic success for a myriad of reasons. Support services are available to all students who need assistance in areas of housing and utilities, food and clothing insecurities, medical and mental health, transportation, childcare and emergency needs. With full awareness of our students’ goals, Victoria College is equipped with transfer and career services to assist the student in securing their next steps, either transfer preparation or career exploration.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Advising, Counseling, & Support Services Department

CONTACT FOR MORE INFO: Bobby Cubriel at robert.cubriel@victoriacollege.edu or 361-572-6404

SHSU is a partner of Navigate EAB and utilizes this technology as our primary student success management system. The Coordinated Care Network is a function of Navigate EAB and has been employed at SHSU as a retention-based partnership across several divisions. The Coordinated Care Network supports student success by bridging institutional efforts in receiving and triaging student alerts and referrals through Campus Connect (Navigate EAB). When faculty or staff issue an alert or referral, Campus Connect is configured to enact a chain of technology driven events to connect the student with the expert department who then provides appropriate intervention. Additionally, we target high-needs students to submit an alert or referral on themselves to receive assistance with their particular need(s). Overall, students who are alerted through the Coordinated Care Network and/or self-alert process experience positive gains in credit completion, term GPA outcomes, and persistence rates.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Medium-scale (reaches between 10 and 25 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 1469

HOW TO ENROLL: All stakeholders have access to this program. As such, there is no enrollment process

EVALUATION STATUS: Data related to program outcomes are currently being internally collected

DEPARTMENT(S) OVERSEEING PROGRAM: Student Success Technologies

CONTACT FOR MORE INFO: Brittany Fish at brittany.fish@shsu.edu or 9362944950

These learning communities pair a subject-intensive (math or English) UNIV Freshman Seminar course with a gateway course in the subject as a form of corequisite remediation that takes the place of developmental education to help students achieve the status of TSI Complete.

DELIVERY FORMAT: The program is in-person only.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 200

HOW TO ENROLL: Participants are automatically enrolled in this program if they meet eligibility requirements

EVALUATION STATUS: Data related to program outcomes are currently being internally collected

DEPARTMENT(S) OVERSEEING PROGRAM: Student Success Center

CONTACT FOR MORE INFO: Beverly C Tomek at tomekb@uhv.edu or 361-570-4145

The Dallas College Conversion Program seeks to ensure that specific populations maintain momentum when engaging the enrollment process. Specifically, it ensures that students who "apply and not enroll" are monitored and engaged. These are students that despite numerous traditional outreach attempts do not take action and are "stuck" in some part of the enrollment pipeline. Additionally, the program seeks to actively re-engage students that have stop-out/dropped-out in recent years (typically going back (2) two academic years) and intentionally connecting and providing very focused service supports for their anticipated return. The Conversion Program's overarching goal is to provide added and intentional support to engage/re-engage students that might have mitigating circumstances that do not allow them to move forward in the academic endeavors.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Medium-scale (reaches between 10 and 25 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 550

HOW TO ENROLL: All stakeholders have access to this program. As such, there is no enrollment process

EVALUATION STATUS: Data related to program outcomes are currently being internally collected

DEPARTMENT(S) OVERSEEING PROGRAM: Office of Student Recruitment & Retention

CONTACT FOR MORE INFO: Marisa E Pierce at marisapierce@dcccd.edu or 214-378-1761

The Dallas College Family Care Center will provide support to students who are parents or expectant parents that are underserved or first generation and economically disadvantaged population to provide wraparound services that includes a three-tier model. Tier one: Immediate physical and mental health needs that address potential crises situations, such as food, formula, or childcare insecurity, providing physical resources such as diapers, female and infant hygiene, safe car seats, or other needs. Some of the program supplies i.e. car seats, safety equipment will be free rentals, and stay within the college’s inventory for program sustainability. In addition, provide mental and emotional support including parenting support groups and early childhood parenting classes. Tier 2 would provide Financial Literacy and including classes on budget and credit management, saving and long-term financial planning for a sustainable lifestyle. Tier 3 would focus on academic and student support services working with Success Coaches and Career Counselors securing those students are on a pathway for success in their academic career ensuring their financial goals align realistically with their career choices and degree/transfer plans.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Small-scale

DEPARTMENT(S) OVERSEEING PROGRAM: Student Care Network

CONTACT FOR MORE INFO: Cathy Edwards at connections@dcccd.edu or 214-860-5800

The St. Phillip's College Disability Student Service office seeks to create an equitable and inclusive environment fostering excellence in academics by providing access and reasonable accommodations for students with disabilities. Our goal is to help remove barriers and give students with disabilities equal access to higher education by way of adaptable technology and advocacy in order to promote retention and graduation.

DELIVERY FORMAT: The program has a hybrid format.

HOW TO ENROLL: Participants must apply to enroll in this program

WEBSITE TO APPLY: https://www.alamo.edu/spc/experience-spc/current-students/safe-space/disability-services/

EVALUATION STATUS: Data related to program outcomes are currently being internally collected

DEPARTMENT(S) OVERSEEING PROGRAM: St. Philip's College SAFE Space

CONTACT FOR MORE INFO: Necola Glaze at spc-dss@alamo.edu or 210-486-2199

Dual-credit courses are offered to high-school students in the FPC service area. Students may be seeking core courses for transfer or seeking a credential. FPC offers both academic-transfer courses and Career Technical Education courses. If students complete all requirements for a certificate or a degree, FPC awards the credentials. Students may also earn marketable skills awards in CTE programs.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Office of Educational Services

CONTACT FOR MORE INFO: Kamron Nonof at knonof@fpctx.edu or 806-457-4775

The Eagle's Nest Food Pantry was established to assist with food insecurities for current students enrolled in courses at Central Texas College. The pantry offers non-perishable food items as well as limited toiletry and baby supplies. Food pick-ups are weekly and students must complete an application for processing purposes on their first visit. No student is turned away. We are able to service as many students as we have a need for.

DELIVERY FORMAT: The program is in-person only.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 300

HOW TO ENROLL: All stakeholders have access to this program. As such, there is no enrollment process

EVALUATION STATUS: Data related to program outcomes are currently being internally collected

DEPARTMENT(S) OVERSEEING PROGRAM: Central Texas College Foundation Office

CONTACT FOR MORE INFO: Valerie Payson at EaglesNest@ctcd.edu or 254-526-1472

The Kilgore College Early Alert program is designed to improve the retention and persistence of all students by providing added instructional support to low-risk, medium-risk, or high-risk students. One of the institutional core values is success and improvement and escalating student success. The goal is to increase faculty involvement in the Early Alert System.

The Instructional Student Support Department works closely with the retention team members and faculty to increase early alert participation through training, emphasizing using the system each term and implementing the five steps to engage students in the intervention process. The fives steps are: (1) reach out to the student within 48-hours of receiving the early-alert assignment by phone, (2) email, (3) virtual meeting, and (4) in person when needed; additional, each student account will be noted thoroughly with the intervention performed. (5) Finally, feedback on the interventions will be sent to the submitter (faculty/staff member) and the retention manager. The submitted concerns include attendance, grades, general (not grades/attendance), behavioral/disciplinary, confidential, drop from class, financial, other, and withdrawal from college.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Medium-scale (reaches between 10 and 25 percent of its target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Instructional Student Support

CONTACT FOR MORE INFO: Ebony Dennis at edennis@kilgore.edu or 903-236-2030

Student Success Specialists are available to students for consultation on personal or social matters. Vernon College realizes that a variety of factors affect a student’s success in higher education. Our goal is to help each individual student realize the resources available to them so they can utilize them and develop a support system to help each student achieve their goals.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Student Success

CONTACT FOR MORE INFO: Criquett Chapman at cchapman@vernoncollege.edu or 9405526291

The F.A.T.E. Center is an initiative at Texas A&M University-San Antonio that serves foster and adopted youth enrolled at the institution who have been touched by the foster care system. Our program works with foster/adopted youth through the enrollment pipeline helping students complete their FAFSA, ETV, TSI testing, and new student orientation. Once the student enrolls at the institution, students are assigned a peer mentor who works with the student to engage with other foster youth, the campus community as a whole. The peer mentoring program is also focused on career exploration and major choice. All foster and adopted youth are also assigned an academic coach who works with students on their academic supports. Finally, the program has emergency funds and a supply pantry with non-perishable food, hygiene products, and school supplies. The F.A.T.E. Center contains wrap around supports to make sure foster youth not only enroll at A&M-San Antonio, but that they are retained and graduated.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 142

HOW TO ENROLL: All stakeholders have access to this program. As such, there is no enrollment process

EVALUATION STATUS: Data related to program outcomes are currently being internally and externally collected

DEPARTMENT(S) OVERSEEING PROGRAM: Student Academic Success Center

CONTACT FOR MORE INFO: Kimberley Nanez at kjnanez@tamusa.edu or 210-784-1352

First-Gen Longhorn is a term at the University of Texas that describes any student whose parent(s)/guardian(s) do not have a four-year degree or higher from an institution of higher learning in the United States. In the fall of 2021, first-generation college students at UT Austin accounted for 23% of the undergraduate student body. The mission of the First-Gen Equity program is to create a community on campus for first-generation students by providing them with a multi-tiered support network and an immersive layering of academic, social and professional experiences, workshops, resources, and events. First-Generation students at The University of Texas at Austin are able to opt-in to any of the following whole-person developmental services provided by First-Gen Equity, free of charge:
-Academic Coaching
-Free STEM Tutoring and Free Printing
-Transition & Success Coaching (mentorship program)
-Monthly First-Gen Social Connection, Future-Planning & Skill-building Events
-Accessing our Computers and Physical Space & Study Lounge in SSB 3.200
-Engaging with our Social Media Accounts and Canvas Page
-Subscribing to our First-Gen Weekly Navigator Newsletter
-Receiving Referrals to other Programs in the Longhorn Center for Academic Equity or Across Campus
-Participating in First-Gen Longhorn Signature Events Each Year

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Medium-scale (reaches between 10 and 25 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 697 routinely (year one this year)

HOW TO ENROLL: Participants must apply to enroll in this program

WEBSITE TO APPLY: https://diversity.utexas.edu/academic-equity/first-gen-equity/

EVALUATION STATUS: No data related to outcomes have been collected from this program

DEPARTMENT(S) OVERSEEING PROGRAM: Division of Diversity and Community Engagement's Longhorn Center for Academic Equity

CONTACT FOR MORE INFO: Michelle Shanks at michelle.shanks@austin.utexas.edu or 5126591587

The First-Generation Living Learning Community provides an inclusive and engaging living environment for new Longhorns, who identify as first-generation (first-gen) college students.This community is designed to build a support system among first-gen students, in addition to celebrating each student’s background and successes. Our goals are to: 1) build a community among first-generation students and celebrate student’s background and successes; 2) connect students with first-generation role models through peer and staff mentoring; 3) increase student’s understanding of personal first-generation identity; and 4) increase sense of belonging on UT’s campus.

DELIVERY FORMAT: The program is in-person only.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 52

HOW TO ENROLL: Participants must apply to enroll in this program

WEBSITE TO APPLY: https://newstudentservices.utexas.edu/content/first-generation-living-learning-community

EVALUATION STATUS: Data related to program outcomes are currently being internally and externally collected

PRELIMINARY OUTCOMES DATA: In the 2021-22 academic year, 95% of students met with their mentor at least once a semester, and 33% of students met with their mentor 3 or more times. When surveyed, 82% of students reported that the LLC helped them to connect with other first-gen students and 69% said it helped them understand how they belong at UT.

DEPARTMENT(S) OVERSEEING PROGRAM: New Student Services

CONTACT FOR MORE INFO: Kayleigh Damphousse at kayleigh.damphousse@austin.utexas.edu or 4058244277

Food for Thought is a partnership between Galveston College, Galveston County Food Bank, and Catholic Charities USA. GC students access fresh produce, meats, and other groceries on the GC main campus and ATC off-campus site, enabling them to save money for other necessities and to maintain their focus on school.

DELIVERY FORMAT: The program is in-person only.

PROGRAM SCALE: Medium-scale (reaches between 10 and 25 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 251

HOW TO ENROLL: Participants must scan a QR Code to apply online and enroll in this program or go to the link below to do the same.

WEBSITE TO APPLY: https://gc.edu/students/student-services/food.php

EVALUATION STATUS: Data related to program outcomes have been internally and externally collected in the past

PRELIMINARY OUTCOMES DATA: Prior to COVID-19 in the Spring of 2019 and during COVID-19 through the Spring of 2021, completion rates, pass rates, and success rates for the Food For Thought GC student cohort were slightly above the GC student body and withdrawal rates for the Food For Thought GC student cohort were slightly lower than the GC student body. The 2021 Trellis Research Student Financial Wellness Survey also indicated that only 21% of students had very low food insecurity, a decline from prior years.

DEPARTMENT(S) OVERSEEING PROGRAM: Student Life

CONTACT FOR MORE INFO: Randy Graves at rgraves@gc.edu or 409-944-1234

Foster Homeless Adopted Resources (FHAR) is a component of UTEP's holistic advising model designed to provide comprehensive academic and social wellness services to students who were adopted or aged out of foster care or are experiencing housing insecurity.

FHAR staff members assess students needs for social wellness services, address basic needs insecurities (food, housing, and transportation), provide crisis intervention and connect students to appropriate resources on campus and in the community.

UTEP students in crisis must manage various challenges that conflict with academic responsibilities. The FHAR program facilitates immediate, holistic institutional support, to ensure these students persist through to degree completion.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 90

HOW TO ENROLL: All stakeholders have access to this program. As such, there is no enrollment process

EVALUATION STATUS: Data related to program outcomes are currently being internally collected

DEPARTMENT(S) OVERSEEING PROGRAM: Advising and Student Services

CONTACT FOR MORE INFO: Heather Smith at hsmith@utep.edu or 9157475668

Grayson Cares is an umbrella program in the Counseling and Social Services Department that addresses the holistic needs of all students. The student, counselor, and social worker intern work together to seek resources needed to overcome barriers to success. Staff assists students in connecting to resources available on campus and in the community. Students seek social services for many reasons. Reasons why a student may want to seek social services through Grayson Cares:
-campus food pantry
-food assistance for family
-childcare and transportation assistance
-emergency student aid
-gas voucher program
-off-campus housing
-utility assistance
-medication assistance
-personal counseling

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 500

HOW TO ENROLL: All stakeholders have access to this program. As such, there is no enrollment process

EVALUATION STATUS: Data related to program outcomes are currently being internally and externally collected

DEPARTMENT(S) OVERSEEING PROGRAM: Counseling and Social Services

CONTACT FOR MORE INFO: Dr. Molly Harris at harrism@grayson.edu or 903.463.8714

HSI L.E.A.D.S. Program is designed to provide support and encouragement for Hispanic and low-income students at Temple College (Temple) to pursue high-paying, high-demand, STEM careers in the central Texas region. The Program, funded by the U.S. Department of Education Hispanic-Serving Institutions (HSI)- Science, Technology, Engineering, or Mathematics (STEM) and Articulation Programs, proposed to increase the number of Hispanic and other low-income students attaining STEM degrees and credentials using a two-pronged approach to create a culture of STEM that:

1. Starts students in Grades K-12 with STEM coursework and providing supports until degree completion at Temple and/or transfer to another degree-granting institution.

2. Creates a STEM workplace culture through enhanced hands-on STEM activities, increased professional development for Temple faculty, and STEM employer engagement.

Click on the “Learn More for Details” button on our webpage to visit our Google Site for additional information.

DELIVERY FORMAT: The program is in-person only.

PROGRAM SCALE: Medium-scale (reaches between 10 and 25 percent of its target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Academic Affairs

CONTACT FOR MORE INFO: Eva Margarita Mungui­a at eva.munguia@templejc.edu or 254-298-8591

Hand In Hand Support Program is a student success program designed to promote retention, persistence, academic performance, and holistic well-being for students who have experienced foster care and other out-of-home experiences by providing a continuous system of support and resources. The program is administered by a Senior Manager and 7 Program Advocates, who work with a network of internal and external champions to address students' complicated needs for financial security, academic coaching, and emotional support for students aging out of foster care. Participating scholars receive professional guidance, educational support, and mentoring to ensure their retention from connection to completion.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 511

HOW TO ENROLL: Participants are automatically enrolled in this program if they meet eligibility requirements

EVALUATION STATUS: Data related to program outcomes have been internally collected in the past

DEPARTMENT(S) OVERSEEING PROGRAM: Dallas College

CONTACT FOR MORE INFO: Dina Sosa-Hegarty, Ed.D. at dsosa@dcccd.edu or 972-378-6398

The Good Life Center is a combination of a food pantry as well as clothing closet designed to be accessible by all students at Howard College. The purpose of this center is to provide resources for students who may be struggling or have a need. Students can gain access to food items if they have a need and they do not have the financial resources to buy themselves snacks or groceries. There is also a full closet with professional and casual clothes. Students needing clothes for professional interviews can come in and pick out an outfit. If a student needs basic clothing items such as winter jackets, jeans, etc. they can get whatever is needed. There is not a base requirement to access this center other than being a Howard College Student. The goal is to help students achieve academic success and help remove barriers to them achieving that success.

DELIVERY FORMAT: The program is in-person only.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Student Life Department

CONTACT FOR MORE INFO: Melissa Strain at mstrain@howardcollege.edu or 432-264-5200

The Holistic Exploration of Careers by Hands-on Opportunities (HECHO) program is a comprehensive career preparedness initiative that includes hands-on learning opportunities for first generation and economically disadvantaged students. HECHO is a Spanish word meaning “made” or “done.” HECHO at TLU is designed to ensure first generation and economically disadvantaged students make progress toward career preparedness through personal exploration and experiential learning via an asset/strength-based program. This program is three-fold: 1) a focus on personal skills and strengths identification, followed by 2) hands-on career preparedness activities, and 3) faculty training on StrengthsFinder with course integration.

DELIVERY FORMAT: The program is in-person only.

PROGRAM SCALE: Medium-scale (reaches between 10 and 25 percent of its target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Division of DEI

CONTACT FOR MORE INFO: Dr. David A. Ortiz at dortiz@tlu.edu or 8303052412