The Dallas College Conversion Program seeks to ensure that specific populations maintain momentum when engaging the enrollment process. Specifically, it ensures that students who "apply and not enroll" are monitored and engaged. These are students that despite numerous traditional outreach attempts do not take action and are "stuck" in some part of the enrollment pipeline. Additionally, the program seeks to actively re-engage students that have stop-out/dropped-out in recent years (typically going back (2) two academic years) and intentionally connecting and providing very focused service supports for their anticipated return. The Conversion Program's overarching goal is to provide added and intentional support to engage/re-engage students that might have mitigating circumstances that do not allow them to move forward in the academic endeavors.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Medium-scale (reaches between 10 and 25 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 550

HOW TO ENROLL: All stakeholders have access to this program. As such, there is no enrollment process

EVALUATION STATUS: Data related to program outcomes are currently being internally collected

DEPARTMENT(S) OVERSEEING PROGRAM: Office of Student Recruitment & Retention

CONTACT FOR MORE INFO: Marisa E Pierce at marisapierce@dcccd.edu or 214-378-1761

The Dallas College Family Care Center will provide support to students who are parents or expectant parents that are underserved or first generation and economically disadvantaged population to provide wraparound services that includes a three-tier model. Tier one: Immediate physical and mental health needs that address potential crises situations, such as food, formula, or childcare insecurity, providing physical resources such as diapers, female and infant hygiene, safe car seats, or other needs. Some of the program supplies i.e. car seats, safety equipment will be free rentals, and stay within the college’s inventory for program sustainability. In addition, provide mental and emotional support including parenting support groups and early childhood parenting classes. Tier 2 would provide Financial Literacy and including classes on budget and credit management, saving and long-term financial planning for a sustainable lifestyle. Tier 3 would focus on academic and student support services working with Success Coaches and Career Counselors securing those students are on a pathway for success in their academic career ensuring their financial goals align realistically with their career choices and degree/transfer plans.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Small-scale

DEPARTMENT(S) OVERSEEING PROGRAM: Student Care Network

CONTACT FOR MORE INFO: Cathy Edwards at connections@dcccd.edu or 214-860-5800

Dallas College's Student Care Network is a holistic care system with services and resources committed to helping students break down barriers to success beyond academic needs. The Student Care Network aims to empower students to reach self-actualization, breaking the cycle of generational poverty through a strong network of support. The Student Care Network puts students in touch with financial, food, medical, mental health, transportation, child care, housing or other resources to help them fulfill their basic needs and succeed in college. Each of the seven main campuses has counseling and health services, clothing closets, food pantries, and a broad network of community partners. Dallas College has doubled the number of licensed professional counselors and nurses available at each campus and has 16 Student Care Coordinators. Dallas College takes its support one step further, opening its food pantries and clothing closets to the community.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

PROGRAM OUTCOMES: According to the 2023 Student Basic Needs Survey. Students at Dallas College told us:
- 67% of survey respondents from our institution experienced at least one of the
following: food insecurity, housing insecurity, or homelessness.
- 47% of survey respondents from our institution experienced limited or uncertain
availability of nutritionally adequate safe food or the ability to acquire such food in a
socially acceptable manner in the prior 30 days.
- 59% of survey respondents from our institution experienced one or more challenges
that prevented them from having a safe, affordable, and consistent place to live in the
previous year.

DEPARTMENT(S) OVERSEEING PROGRAM: Student Wellbeing and Social Support

CONTACT FOR MORE INFO: Carlos E. Cruz, Ed. D. at ccruz@dallascollege.edu or 972-860-8027

Success Coaching at Dallas College offers concierge-style case-management and support through a learning care model to improve the student experience, eliminate barriers, strengthen student persistence, completion, and success. Through proactive case management, success coaching guides learners through their academic journey by empowering and inspiring them with caring, relatable, knowledgeable, and accessible strategies.

All Dallas College students are assigned a success coach who help students navigate college life and keep them on track throughout their academic journey. Success coaches engage students in comprehensive and customized success planning to fit their individual needs. Success Coaches are responsible for helping to orient students to college life, guiding students through initial discussions on career exploration and first-year courses selections, leveraging technology to track student progress towards academic and career goals, and liaising between the student and a broad network of internal and external resources designed to provide wrap-around support and eliminate any barriers that could impact the student's success.

Students may access success coaching services in multiple modalities including scheduled appointments, walk-ins, online conferencing, phone, and email correspondence. Success coaching services are available Monday through Friday from 8am to 12midnight to ensure all students have equitable access to support services.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

PROGRAM OUTCOMES: Preliminary data from Fall 2022 shows that success coaching had a positive impact on persistence. Students in all categories (first time in college, continuing, transfer in, transient, charter, dual credit, early college high school) who scheduled appointment(s) with a success coach had higher persistence rates than students who did not meet with their coach. Students who scheduled two or more appointments with a success coach had even higher persistence rates.

DEPARTMENT(S) OVERSEEING PROGRAM: Student Success - Success Coaching Unit

CONTACT FOR MORE INFO: Dr. Jermain Pipkins at jpipkins@dallascollege.edu or 9722386004

Hand In Hand Support Program is a student success program designed to promote retention, persistence, academic performance, and holistic well-being for students who have experienced foster care and other out-of-home experiences by providing a continuous system of support and resources. The program is administered by a Senior Manager and 7 Program Advocates, who work with a network of internal and external champions to address students' complicated needs for financial security, academic coaching, and emotional support for students aging out of foster care. Participating scholars receive professional guidance, educational support, and mentoring to ensure their retention from connection to completion.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 511

HOW TO ENROLL: Participants are automatically enrolled in this program if they meet eligibility requirements

EVALUATION STATUS: Data related to program outcomes have been internally collected in the past

DEPARTMENT(S) OVERSEEING PROGRAM: Dallas College

CONTACT FOR MORE INFO: Dina Sosa-Hegarty, Ed.D. at dsosa@dcccd.edu or 972-378-6398

The Male Achievement Program is a student success program designed to promote retention, persistence, academic performance and holistic wellbeing for Black, Indigenous, Latino/x, and men of color. The program is designed to address the needs of men of color by encouraging participants to exceed personally, professionally, and academically. The primary goal is to enable more men of color to successfully complete their education without interruption by providing support services, mentoring, and co-curricular activities.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 256

HOW TO ENROLL: Participants are automatically enrolled in this program if they meet eligibility requirements

EVALUATION STATUS: Data related to program outcomes have been internally and externally collected in the past

DEPARTMENT(S) OVERSEEING PROGRAM: Dallas College

CONTACT FOR MORE INFO: Dina M. Sosa-Hegarty, Ed.D. at dsosa@dcccd.edu or 972-238-6398

The Inclusive Excellence office facilitates a student success initiative designed to promote retention, persistence, academic performance, and holistic well being for women at Dallas College.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 273

HOW TO ENROLL: Participants are automatically enrolled in this program if they meet eligibility requirements

EVALUATION STATUS: Data related to program outcomes have been internally collected in the past

DEPARTMENT(S) OVERSEEING PROGRAM: Dallas College

CONTACT FOR MORE INFO: Dina Sosa-Hegarty, Ed.D. at dsosa@dcccd.edu or 972-378-6398

The Inclusive Excellence office facilitates a student success initiative designed to promote retention, persistence, academic performance, and holistic well being for women at Dallas College.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 273

HOW TO ENROLL: Participants are automatically enrolled in this program if they meet eligibility requirements

EVALUATION STATUS: Data related to program outcomes have been internally collected in the past

DEPARTMENT(S) OVERSEEING PROGRAM: Dallas College

CONTACT FOR MORE INFO: Dina Sosa-Hegarty, Ed.D. at dsosa@dcccd.edu or 972-378-6398