Victoria College's Community Connection Center - Wrap Around Services supports the students in pursuit of their vocational and academic goals through the provision of career and transfer assistance, as well as, social support services. Students seeking their vocational and academic goals often struggle to maintain progress due to life's challenges that can derail academic success for a myriad of reasons. Support services are available to all students who need assistance in areas of housing and utilities, food and clothing insecurities, medical and mental health, transportation, childcare and emergency needs. With full awareness of our students’ goals, Victoria College is equipped with transfer and career services to assist the student in securing their next steps, either transfer preparation or career exploration.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Advising, Counseling, & Support Services Department

CONTACT FOR MORE INFO: Bobby Cubriel at robert.cubriel@victoriacollege.edu or 361-572-6404

Complete U at TSU is geared toward recruiting students from five community colleges partners, including: Alvin Community College, College of the Mainland, Galveston College, Houston Community College, and Lone Star College to assist students with successfully transferring into Texas Southern University and completing their baccalaureate degree. Students from these institutions are supported through orientation/onboarding, scholarships, and career planning.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

DEPARTMENT(S) OVERSEEING PROGRAM: College of Transdisciplinary Studies

CONTACT FOR MORE INFO: Aisha Morris Moultry, Pharm.D., Ph.D., M.S. at aisha.moultry@tsu.edu or (713) 313-1262

The proposed planning project includes four areas of review by TWU that will enable sound decision-making as the university expands access to and streamlines high-quality proactive advising. The planning project includes the following elements:
1. Conduct a comprehensive review of academic advising at TWU including organization structure, staffing levels, and approaches to academic advising.
2. Learn how to scale proactive academic advising and intervention throughout the university including the viability of implementing retention/student success grants for students.
3. Review of pre-matriculation academic advising practices including prospective applicant services for both first-time-in-college and transfer students with particular emphasis on high-demand majors.
4. Develop and conduct internal research and review of emerging best practices for student intervention.

The target population is undergraduate students.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Office of Student Success

CONTACT FOR MORE INFO: Joshua Adams at jadams15@twu.edu or 940-898-3755

SHSU is a partner of Navigate EAB and utilizes this technology as our primary student success management system. The Coordinated Care Network is a function of Navigate EAB and has been employed at SHSU as a retention-based partnership across several divisions. The Coordinated Care Network supports student success by bridging institutional efforts in receiving and triaging student alerts and referrals through Campus Connect (Navigate EAB). When faculty or staff issue an alert or referral, Campus Connect is configured to enact a chain of technology driven events to connect the student with the expert department who then provides appropriate intervention. Additionally, we target high-needs students to submit an alert or referral on themselves to receive assistance with their particular need(s). Overall, students who are alerted through the Coordinated Care Network and/or self-alert process experience positive gains in credit completion, term GPA outcomes, and persistence rates.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Medium-scale (reaches between 10 and 25 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 1469

HOW TO ENROLL: All stakeholders have access to this program. As such, there is no enrollment process

EVALUATION STATUS: Data related to program outcomes are currently being internally collected

DEPARTMENT(S) OVERSEEING PROGRAM: Student Success Technologies

CONTACT FOR MORE INFO: Brittany Fish at brittany.fish@shsu.edu or 9362944950

The corequisite model at Amarillo College, for math and English, is a paired model with a 3-hour transfer course and a 3-hour support course. The corequisite model decreases time to completion by enrolling academically underprepared students in transfer-level classes, thereby eliminating the elongated timeline of the traditional prerequisite developmental education pathway. Academically underprepared students are treated as a cohort, enrolling in both sections for a total of 6 hours, and are not commingled in the transfer-level course. The support course functions like a lab or workshop and does not have a separate Developmental Education curriculum. Amarillo College uses embedded tutors in the support course to assist the instructor with one-on-one and group tutoring sessions. The transfer-level courses are: English Composition I, College Algebra, Mathematics for Business & Social Sciences, Contemporary Mathematics, and College Algebra for STEM Majors.

DELIVERY FORMAT: The program is in-person only.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 1724

HOW TO ENROLL: Participants are automatically enrolled in this program if they meet eligibility requirements

EVALUATION STATUS: Data related to program outcomes have been internally collected in the past

DEPARTMENT(S) OVERSEEING PROGRAM: English and Math Departments

CONTACT FOR MORE INFO: Frank E Sobey at fesobey@actx.edu or 8062826811

In the Course Transformation Project, a team of faculty who teach courses with traditionally high D/F/W rates work together to explore ways to improve student learning and performance in the course by incorporating student-centered, evidence-based design and teaching practices as well as disseminating and replicating best practices already in use by individual instructors. The director of the Office of Faculty Development serves as project facilitator. The project includes examining granular, disaggregated course data to identify design and pedagogical strengths and gaps. These data are used by the team to identify research-based design and pedagogical practices that address gaps and enhance strengths. The team integrates these identified practices into the course as disciplinary-appropriate interventions in a pilot phase of the project. In addition, the team designs and implements methods of assessing efficacy of the interventions during the pilot. The team meets weekly during the design stage of the project and monthly during the implementation stage to discuss findings and make any necessary adjustments.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 10 Faculty teaching General Chemistry I and General Chemistry II (This is our pilot year.)

HOW TO ENROLL: Participants are automatically enrolled in this program if they meet eligibility requirements

EVALUATION STATUS: No data related to outcomes have been collected from this program

DEPARTMENT(S) OVERSEEING PROGRAM: Office of Faculty Development

CONTACT FOR MORE INFO: Dr. Candace Hastings at hastings@txstate.edu or 512-245-2112

This 5-module course prepares faculty with skills needed to create a more inclusive and equitable learning environment and improve students’ sense of belonging. The teaching practices align with the Association of College and University Educators (ACUE) Inclusive Teaching for Equitable Learning Framework: managing the impact of biases, reducing microaggressions in learning environments; addressing imposter phenomenon and stereotype threat; creating inclusive learning environments; and designing equity-centered courses.

DELIVERY FORMAT: The program is online only.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

HOW TO ENROLL: Participants must apply to enroll in this program

EVALUATION STATUS: Data related to program outcomes are currently being externally collected

DEPARTMENT(S) OVERSEEING PROGRAM: Faculty Center for Teaching and Learning

CONTACT FOR MORE INFO: Dr. Lisa Bunkowski at lisa.bunkowski@tamuct.edu or 254 501 5866

C.R.A.S.H. is a faculty development program that lasts over the course of one school year. The program begins with a 3-day workshop aimed at teaching faculty culturally relevant pedagogy. At the end of the 3-day workshop faculty choose an inquiry project to run in one of their courses that involves making a specific pedagogical change and collecting data on that pedagogical change. Over the fall semester the faculty teach the course with the pedagogical change and collect data on the effectiveness of the change. In the spring semester they analyze and interpret their data and then present their project to an audience of their peers.

One goal of this program is to increase the use of culturally relevant and inclusive teaching practices so that students feel a greater sense of community and belonging as well as reach higher learning gains in their courses. A secondary goal of this program is to increase the use of systematic inquiry of pedagogical techniques in courses across campus. By increasing the use of systematic inquiry faculty will gain more insight into their own teaching practices and their students learning so that they are able to better serve the population of students that they have.

DELIVERY FORMAT: The program is in-person only.

PROGRAM SCALE: Small-scale (reaches fewer than 10 percent of its target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 33

HOW TO ENROLL: Participants must apply to enroll in this program

EVALUATION STATUS: Data related to program outcomes are currently being internally collected

DEPARTMENT(S) OVERSEEING PROGRAM: Faculty Learning Commons

CONTACT FOR MORE INFO: Heather Lehto at heather.lehto@angelo.edu or 3254866990

DREAMS Week (Dedication, Responsibility, Engagement, Academics, Motivation, and Success) is a zero week orientation program required of all new students and transfer students with less than 15 successful credit hours. The program began as part of Title V grant activities in 2021. The goal of the program is for students to feel comfortable in their environment, know how to access resources, be introduced to faculty and staff, and be engaged in student life activities while developing academic skills to be successful in college. Each activity falls under one of the target areas represented by the DREAMS acronym. The program covers use of technology, cultural diversity, financial literacy, team building, note taking and study skills, academic and organizational skills, career planning, clubs and organizations, campus tours, and non-academic support services. Student life activities are held throughout the days to help students become acclimated to their campus and engage with other students, faculty, and staff. The program utilizes student mentors to help new students identify people on their campus that can be a resource as they start college. Howard College history and tradition is also covered so that students can begin to understand and relate to being a Hawk. Students are asked to bring their laptop with them but are provided with needed supplies throughout the program. Students are required to stay throughout the day and lunch is provided. The program concludes with a campus "Block Party" that includes all students, faculty, and staff. The Block Party provides lunch, outdoor student activities, music, and more!

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Student Affairs

CONTACT FOR MORE INFO: Lauren Barber at lbarber@howardcollege.edu or 432-264-5024

Dallas College's Student Care Network is a holistic care system with services and resources committed to helping students break down barriers to success beyond academic needs. The Student Care Network aims to empower students to reach self-actualization, breaking the cycle of generational poverty through a strong network of support. The Student Care Network puts students in touch with financial, food, medical, mental health, transportation, child care, housing or other resources to help them fulfill their basic needs and succeed in college. Each of the seven main campuses has counseling and health services, clothing closets, food pantries, and a broad network of community partners. Dallas College has doubled the number of licensed professional counselors and nurses available at each campus and has 16 Student Care Coordinators. Dallas College takes its support one step further, opening its food pantries and clothing closets to the community.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

PROGRAM OUTCOMES: According to the 2023 Student Basic Needs Survey. Students at Dallas College told us:
- 67% of survey respondents from our institution experienced at least one of the
following: food insecurity, housing insecurity, or homelessness.
- 47% of survey respondents from our institution experienced limited or uncertain
availability of nutritionally adequate safe food or the ability to acquire such food in a
socially acceptable manner in the prior 30 days.
- 59% of survey respondents from our institution experienced one or more challenges
that prevented them from having a safe, affordable, and consistent place to live in the
previous year.

DEPARTMENT(S) OVERSEEING PROGRAM: Student Wellbeing and Social Support

CONTACT FOR MORE INFO: Carlos E. Cruz, Ed. D. at ccruz@dallascollege.edu or 972-860-8027

Success Coaching at Dallas College offers concierge-style case-management and support through a learning care model to improve the student experience, eliminate barriers, strengthen student persistence, completion, and success. Through proactive case management, success coaching guides learners through their academic journey by empowering and inspiring them with caring, relatable, knowledgeable, and accessible strategies.

All Dallas College students are assigned a success coach who help students navigate college life and keep them on track throughout their academic journey. Success coaches engage students in comprehensive and customized success planning to fit their individual needs. Success Coaches are responsible for helping to orient students to college life, guiding students through initial discussions on career exploration and first-year courses selections, leveraging technology to track student progress towards academic and career goals, and liaising between the student and a broad network of internal and external resources designed to provide wrap-around support and eliminate any barriers that could impact the student's success.

Students may access success coaching services in multiple modalities including scheduled appointments, walk-ins, online conferencing, phone, and email correspondence. Success coaching services are available Monday through Friday from 8am to 12midnight to ensure all students have equitable access to support services.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

PROGRAM OUTCOMES: Preliminary data from Fall 2022 shows that success coaching had a positive impact on persistence. Students in all categories (first time in college, continuing, transfer in, transient, charter, dual credit, early college high school) who scheduled appointment(s) with a success coach had higher persistence rates than students who did not meet with their coach. Students who scheduled two or more appointments with a success coach had even higher persistence rates.

DEPARTMENT(S) OVERSEEING PROGRAM: Student Success - Success Coaching Unit

CONTACT FOR MORE INFO: Dr. Jermain Pipkins at jpipkins@dallascollege.edu or 9722386004

This program is to help academically underprepared students to complete their college level Math and English courses within the first two semesters. This is a cohort model where students stay together through their courses. In addition they receive mandatory tutoring and academic coaching that are free of charge. The Early Alert system is also included in this model, and the academic support specialists keep in touch with the students throughout the entire semester.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

PROGRAM OUTCOMES: Since the 2017 implementation of the co-requisite model, Math success rates went from 20% to 65% and English success rates went from 35% to 70% average.

DEPARTMENT(S) OVERSEEING PROGRAM: General Education and Academic Support

CONTACT FOR MORE INFO: Nadezhda Nazarenko at nnazarenko@alvincollege.edu or 281-756-3725

The St. Phillip's College Disability Student Service office seeks to create an equitable and inclusive environment fostering excellence in academics by providing access and reasonable accommodations for students with disabilities. Our goal is to help remove barriers and give students with disabilities equal access to higher education by way of adaptable technology and advocacy in order to promote retention and graduation.

DELIVERY FORMAT: The program has a hybrid format.

HOW TO ENROLL: Participants must apply to enroll in this program

WEBSITE TO APPLY: https://www.alamo.edu/spc/experience-spc/current-students/safe-space/disability-services/

EVALUATION STATUS: Data related to program outcomes are currently being internally collected

DEPARTMENT(S) OVERSEEING PROGRAM: St. Philip's College SAFE Space

CONTACT FOR MORE INFO: Necola Glaze at spc-dss@alamo.edu or 210-486-2199

The Cisco College Dual Credit Student Advising Program Pathways strives to educate high school students and their parents/guardians and counselors about the value (both in time and money) of taking dual credit courses while a student is still in high school. The Dual Credit Counselor provides counseling to students regarding which courses to take and when they should be taken with the goal of achieving an Associate of Arts or an Associate of Science degree before high school graduation or at the very least to complete the Core Curriculum. This counseling can take place electronically via email, by telephone, or in person.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Dual Credit Office

CONTACT FOR MORE INFO: Tianay Bralley at Tianay.Bralley@cisco.edu or 3257944400

This program teaches students the learning theories in the areas of cognition, learning, and motivation. It also introduces them to the learning strategies that enable students to optimize their learning and become strategic learners. Our goal is for the students to transfer these theories and strategies to their other courses so they are successful college students. All students are encouraged to take the EDUC 1300: Learning Frameworks course their first semester, but it is mandatory for students who have less than 13 semester credit hours in college. As part of the Texas Core Curriculum in the Social and Behavioral Sciences foundational component area, we also introduce critical thinking and drawing conclusions, empirical and quantitative skills, social responsibility, and communication. We hope that students take what they learn in this course and apply it to their personal lives and future careers as well as their academic courses.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Academic Support & Student Success Division

CONTACT FOR MORE INFO: Dr. Deb Crislip-Baker at Deborah.Crislip-Baker@VictoriaCollege.edu or 361-573-3291

EAGLE is a mentoring program that pairs new teachers/adjuncts and facilitators from partnering school districts (ISDs) with seasoned LIT faculty to immerse them in LIT’s culture and receive any needed support.

Throughout the semester, the mentor will meet with mentee in person and/or online to review processes, policies, procedures, the learning management system (LMS), and the early alert system. The mentor will also generally be available to provide support and assistance, serving as the mentee’s point of contact for immediate assistance and providing instructional support as needed.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

APPROXIMATE PARTICIPANTS SERVED IN 2021-22: 0

HOW TO ENROLL: New teachers, adjuncts and facilitators will be assigned to a mentor during their first semester at LIT.

EVALUATION STATUS: No data related to outcomes have been collected from this program

DEPARTMENT(S) OVERSEEING PROGRAM: Instructional Division, Office of the Provost/Vice President of Instruction

CONTACT FOR MORE INFO: Dr. Angela Hill at ajhill@lit.edu or 409-880-8188

The Kilgore College Early Alert program is designed to improve the retention and persistence of all students by providing added instructional support to low-risk, medium-risk, or high-risk students. One of the institutional core values is success and improvement and escalating student success. The goal is to increase faculty involvement in the Early Alert System.

The Instructional Student Support Department works closely with the retention team members and faculty to increase early alert participation through training, emphasizing using the system each term and implementing the five steps to engage students in the intervention process. The fives steps are: (1) reach out to the student within 48-hours of receiving the early-alert assignment by phone, (2) email, (3) virtual meeting, and (4) in person when needed; additional, each student account will be noted thoroughly with the intervention performed. (5) Finally, feedback on the interventions will be sent to the submitter (faculty/staff member) and the retention manager. The submitted concerns include attendance, grades, general (not grades/attendance), behavioral/disciplinary, confidential, drop from class, financial, other, and withdrawal from college.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Medium-scale (reaches between 10 and 25 percent of its target population)

DEPARTMENT(S) OVERSEEING PROGRAM: Instructional Student Support

CONTACT FOR MORE INFO: Ebony Dennis at edennis@kilgore.edu or 903-236-2030

Early College High School transfer student initiatives focus on degree attainment with a specific focus on graduating with less debt. To promote degree completion, the program will involve establishing monthly development seminars, parent workshops, social engagement opportunities, financial aid packaging, and data analytics. While this program is administered by a manager, programmatic elements are developed in collaboration with departments across campus.

DELIVERY FORMAT: The program has a hybrid format.

DEPARTMENT(S) OVERSEEING PROGRAM: Enrollment Management

CONTACT FOR MORE INFO: Clifton Jones at cwjones@tamuct.edu or 2545195424

The Early Intervention program allows instructors to report that intervention is needed for various reasons including, but not limited to missing assignments, low test scores, excessive absences, etc. Success Coaches reach out to their assigned students to discuss instructor concerns and let students know resources and support services available to help them be more successful, including information about our face-to-face tutoring services, CANVAS 24/7 tutoring, and TRIO Student Support Services. Success coaches also share information about Bulldog Life for non-academic resources.

DELIVERY FORMAT: The program has a hybrid format.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

HOW TO ENROLL: Instructor reports student for intervention

EVALUATION STATUS: Data related to program outcomes are currently being internally collected

DEPARTMENT(S) OVERSEEING PROGRAM: Student Success

CONTACT FOR MORE INFO: Syma Moody at syma.moody@navarrocollege.edu or 903-875-7721

Jarvis Christian University has a two-tiered approach to advising in that students who have earned between 0-60 semester credit hours are advised by professional advisors and students above 60 hours are advised by faculty in their respective educational programs. Prior to the pandemic, the University strengthened its capacity to increase persistence rates by implementing an early warning and holistic student success management system, the Educational Advisory Board's Navigate.

Faculty identify at-risk students through the Navigate early alert system during the first four to five weeks of the semester. Using a cross-representative team of faculty, staff and professional advisors, the Navigate system was programed to send automated emails to students based on the early alert that was generated. The system provides students with detailed instructions along with the next steps they should take to get back on track.

Following early alerts, professional advisors invite students to schedule an appointment to discuss the early alert and offer any assistance needed. For severely struggling students, professional advisors will work with residence hall managers and the like to track the student, and if possible, meet with the student to mitigate failure risk and identify resources as needed.

DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.

PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)

PROGRAM OUTCOMES: 78% of faculty completed 2,506 progress reports, indicating at-risk factors, for 732 unique students; 63% (N=461) were marked at-risk in at least one class for which intervention was provided through specialized email support. Of the students marked at-risk, 348 (75.5%) had a "C" or lower at midterms in at least one class, but almost half of the "Cs" were increased by 1+ letter grade(s) at finals. Further, all of the at-risk students who increased their grades from midterms to finals, re-enrolled for the spring 2020 term at a higher rate (77.3%) than the rest of the institution (62.4%).

DEPARTMENT(S) OVERSEEING PROGRAM: Division of Student Success

CONTACT FOR MORE INFO: Dr. Yolanda Jones at yjones@jarvis.edu or 903-730-4890