Jarvis Christian University has a two-tiered approach to advising in that students who have earned between 0-60 semester credit hours are advised by professional advisors and students above 60 hours are advised by faculty in their respective educational programs. Prior to the pandemic, the University strengthened its capacity to increase persistence rates by implementing an early warning and holistic student success management system, the Educational Advisory Board's Navigate.
Faculty identify at-risk students through the Navigate early alert system during the first four to five weeks of the semester. Using a cross-representative team of faculty, staff and professional advisors, the Navigate system was programed to send automated emails to students based on the early alert that was generated. The system provides students with detailed instructions along with the next steps they should take to get back on track.
Following early alerts, professional advisors invite students to schedule an appointment to discuss the early alert and offer any assistance needed. For severely struggling students, professional advisors will work with residence hall managers and the like to track the student, and if possible, meet with the student to mitigate failure risk and identify resources as needed.
DELIVERY FORMAT: The program has a hybrid format or has both online and in-person components.
PROGRAM SCALE: Large-scale (reaches more than 25 percent of its intended target population)
PROGRAM OUTCOMES: 78% of faculty completed 2,506 progress reports, indicating at-risk factors, for 732 unique students; 63% (N=461) were marked at-risk in at least one class for which intervention was provided through specialized email support. Of the students marked at-risk, 348 (75.5%) had a "C" or lower at midterms in at least one class, but almost half of the "Cs" were increased by 1+ letter grade(s) at finals. Further, all of the at-risk students who increased their grades from midterms to finals, re-enrolled for the spring 2020 term at a higher rate (77.3%) than the rest of the institution (62.4%).
DEPARTMENT(S) OVERSEEING PROGRAM: Division of Student Success
CONTACT FOR MORE INFO: Dr. Yolanda Jones at yjones@jarvis.edu or 903-730-4890
- Subject:
- Student Success
- Material Type:
- Student Success: Student-facing
- Provider:
- Jarvis Christian University
- Author:
- THECB Student Success
- Date Added:
- 09/26/2023