All resources in Perkins Grantees NIC

Impact-Effort Chart

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This resource provides a brief introduction to the impact-effort chart, a tool used in design and continuous improvement to help prioritize tasks or initiatives based on their potential impact and the effort required to implement them.

Material Type: Activity/Lab

Author: Matt Singleton

User Personas

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This resource provides a brief introduction to user personas, a tool used in design and continuous improvement that involves creating fictional representations (based on real user research) of different types of users that help to understand their needs, behaviors, and motivations.

Material Type: Activity/Lab

Author: Matt Singleton

Driver Diagram

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This resource provides a brief introduction to driver diagrams, a tool used in design and continuous improvement to help identify and organize the key drivers or factors that influence a desired outcome or goal. It includes an editable PowerPoint slide that serves as driver diagram template and example.

Material Type: Activity/Lab

Author: Matt Singleton

Process Mapping

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This resource provides a brief introduction to process mapping, a tool used in design and continuous improvement that involves visually representing the steps, activities, inputs, and outputs of a process or workflow. It includes an editable PowerPoint slide that serves as driver diagram template and example.

Material Type: Activity/Lab

Author: Matt Singleton

Theory-in-Practice Map

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This resource provides a brief introduction to the theory-in-practice map, a tool used in design and continuous improvement that serves as a framework, outlining the steps involved in implementing an intervention and maps out potential client/user responses at each stage.

Material Type: Activity/Lab

Author: Matt Singleton

User Journey Map

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This resource provides a brief introduction to user journey maps, a tool used in design and continuous improvement that visually represents the steps, interactions, and experiences that an individual goes through when engaging with a specific service or intervention. Its purpose is to help implementers empathize with their user's experiences and pain points.

Material Type: Activity/Lab

Author: Matt Singleton